Legal

Terms & Conditions

Last updated: 25 July 2026

DPDP Act, 2023 Aligned

These terms govern your use of the adAura website and any services we provide. They are written in plain language because we believe the terms of a working relationship should be clear to both sides — not buried in jargon.

Where these terms address personal data processing, they are aligned with the Digital Personal Data Protection (DPDP) Act, 2023 and should be read alongside our Privacy Policy.

01

Acceptance of Terms

By accessing or using the adAura website (adaura.in) or engaging adAura for any services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, do not use the website or engage our services.

These terms apply to all visitors, users, and clients of adAura. Additional terms may apply to specific project engagements, which will be outlined in individual project agreements.

These terms should be read alongside our Privacy Policy, which describes how we handle your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

02

Definitions

"adAura," "we," "us," "our" refers to adAura Engineering Studio, based in Solapur, Maharashtra, India.

"You," "your," "client" refers to the individual or business entity accessing the website or engaging our services.

"Data Fiduciary" and "Data Principal" have the meanings assigned to them under the Digital Personal Data Protection Act, 2023. adAura acts as a Data Fiduciary; you, as an individual, are a Data Principal.

"Services" refers to custom software development, web application development, document automation, workflow tracking systems, and related technical consulting provided by adAura.

"Deliverables" refers to the software, code, designs, documentation, and other outputs produced during a project engagement.

03

Description of Services

adAura is an engineering studio that provides custom software development, web application development, document automation, workflow tracking systems, and related technical consulting services for businesses.

Our products — including AutoDocs and SolarFlow — are offered as standalone services with their own terms of use. Usage of those products is governed by their respective terms, accessible on their individual websites.

The scope, timeline, deliverables, and pricing for any project engagement will be documented in a separate project proposal or agreement before work begins. These terms serve as the baseline governing all engagements.

04

Project Engagements

All project work begins only after both parties agree on a written proposal outlining the scope of work, timeline, milestones, and payment terms. Verbal agreements or informal messages do not constitute a binding project commitment.

We work in iterative cycles. Each cycle produces a working deliverable that you can review and provide feedback on. Changes requested outside the agreed scope may require a revised proposal with adjusted timelines and costs.

You are responsible for providing timely feedback, access to necessary systems or data, and any content or assets required for the project. Delays caused by late responses or missing inputs may affect the project timeline.

05

Payment Terms

Payment terms are specified in each project proposal. Typical arrangements include an upfront deposit before work begins, with remaining payments tied to milestone deliveries.

All invoices are due within 15 days of issuance unless otherwise agreed in writing. Late payments may result in a pause of ongoing work until the account is brought current.

Prices quoted are in Indian Rupees (INR) unless explicitly stated otherwise. Applicable taxes (GST) will be added to all invoices as required by Indian tax law.

For ongoing product subscriptions (such as AutoDocs or SolarFlow), billing cycles and terms are specified in the respective product agreements.

06

Intellectual Property

Upon full payment for a project, you receive ownership of the custom code, designs, and assets created specifically for your project. This does not include underlying frameworks, libraries, tools, or reusable components that adAura developed independently or uses across multiple projects.

adAura retains the right to use general techniques, knowledge, and non-proprietary patterns developed during your project in future work. We will not reuse your proprietary business logic, data, or branding for other clients.

Pre-existing intellectual property that either party brings to the project remains the property of the original owner. Any third-party software, libraries, or services used in your project are subject to their own licence terms.

Unless otherwise agreed, adAura may reference the completed project (client name, general description, and non-confidential screenshots) in our portfolio and marketing materials.

07

Data Protection and DPDP Compliance

During project engagements, we may process personal data on your behalf or share personal data between us. Both parties agree to comply with the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025 in all data processing activities.

Where adAura processes personal data of your customers or users as part of a project (for example, building a system that handles customer records), adAura acts as a Data Processor on your instructions. You remain the Data Fiduciary for that data and are responsible for obtaining appropriate consent from your Data Principals.

We implement reasonable security safeguards as required under Section 8 of the DPDP Act to protect all personal data we process during project work. Access is restricted to team members directly involved in the project.

In the event of a personal data breach involving data we process during a project, we will notify you within 72 hours of becoming aware of the breach, and cooperate with you in meeting notification obligations to the Data Protection Board and affected Data Principals.

Upon project completion or termination, we will return or erase all personal data belonging to you or your users, unless retention is required by law or agreed upon for ongoing support. The timeline for data return or erasure will be documented in the project agreement.

For details on how we handle your personal data as a Data Fiduciary (when you are the Data Principal), refer to our Privacy Policy.

08

Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of a project engagement. This includes business data, technical specifications, pricing details, and strategic plans.

Confidentiality obligations do not apply to information that is already publicly available, was known to the receiving party before disclosure, or is required to be disclosed by law or by order of the Data Protection Board of India.

We take reasonable measures to protect your confidential information, including restricting access to team members directly involved in your project and implementing appropriate security safeguards.

Confidentiality obligations survive termination of the project engagement for a period of 3 years, unless a longer period is specified in the project agreement.

09

Warranties and Liability

We deliver software that works as described in the agreed project scope. For 30 days after delivery of each milestone, we will fix bugs — defects where the software does not function as specified — at no additional cost.

Beyond the 30-day warranty period, bug fixes and feature changes are billable as new work unless covered by a separate maintenance agreement.

adAura is not liable for damages arising from misuse of delivered software, unauthorised modifications made by third parties, or failures in third-party services that the software depends on.

Our total liability for any project is limited to the amount you have paid us for that project. We are not liable for indirect, incidental, or consequential damages including loss of revenue, data, or business opportunities.

Nothing in these terms limits our liability for personal data breaches caused by our negligence or failure to implement reasonable security safeguards as required under the DPDP Act, 2023.

10

Project Cancellation and Refunds

Either party may cancel a project engagement with 14 days written notice. Upon cancellation, you will be billed for all work completed up to the cancellation date, including any work in progress.

If you cancel a project after work has begun, the upfront deposit is non-refundable, as it covers the initial planning, architecture, and setup work already performed.

Upon cancellation, adAura will deliver all completed work and source code for milestones that have been paid for in full. Work in progress for unpaid milestones remains with adAura until payment is received.

Upon cancellation, we will erase any of your personal data and your users' personal data that we hold as a Data Processor, unless retention is required by law. We will confirm erasure in writing.

For details on refunds and cancellation procedures, please refer to our Refund Policy.

11

Website Usage

This website is provided for informational purposes and to facilitate contact with adAura. You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the site.

The content on this website — including text, images, designs, and code samples — is the property of adAura and is protected by copyright under Indian law. You may not reproduce, distribute, or create derivative works from this content without our written permission.

We make reasonable efforts to keep the information on this website accurate and up to date, but we do not guarantee completeness or accuracy. Case study results and metrics shown are specific to those projects and should not be taken as a guarantee of similar outcomes.

12

Third-Party Services

Our projects may involve integration with third-party services (cloud hosting, payment gateways, APIs, etc.). We are not responsible for the availability, performance, or terms of these third-party services.

If a third-party service used in your project changes its terms, pricing, or availability, we will work with you to find alternatives, but the cost of migration or adaptation is billable as new work unless otherwise agreed.

Links on this website to external sites are provided for convenience. We do not endorse or take responsibility for the content or practices of external websites.

13

Dispute Resolution

Both parties agree to attempt to resolve any disputes arising from these terms or any project engagement through good-faith negotiation first.

If a dispute cannot be resolved through negotiation within 30 days, it will be referred to mediation before pursuing any legal action.

For disputes related to personal data processing, you may also utilise the grievance redressal mechanism described in our Privacy Policy, and subsequently approach the Data Protection Board of India if the matter is not resolved.

These terms are governed by the laws of India, including the Digital Personal Data Protection Act, 2023. Any legal proceedings will be conducted in the courts of Solapur, Maharashtra, India.

14

Force Majeure

Neither party will be liable for delays or failure to perform obligations under these terms caused by events beyond reasonable control, including natural disasters, pandemics, government orders, internet outages, or cyberattacks.

The affected party must notify the other party as soon as reasonably practicable and make reasonable efforts to mitigate the impact. If the force majeure event continues for more than 60 days, either party may terminate the engagement with written notice.

15

Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated terms for website usage.

For active project engagements, the terms in effect at the time the project proposal was signed will govern that engagement, unless both parties agree to the updated terms in writing.

Material changes that affect your rights as a Data Principal under the DPDP Act will be communicated to you directly, and where required, we will obtain fresh consent.

16

Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

17

Contact

If you have questions about these terms, need clarification on any clause, or want to discuss a specific project arrangement, reach out to us at contact@ad-aura.in or through the contact form on our website.

For data protection related queries, contact our Grievance Officer: Basvesh Hatte, Email: basvesh@ad-aura.in, Phone: +91 73850 00151.

adAura Engineering Studio, Solapur, Maharashtra, India.